Cookie Policy - Unbranded

What is a Cookie?

A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. If you use our services, we will assume that you agree to the use of such cookie.

How do we use cookies?

We use permanent cookies to store your choice of start page and to store your details if you select "Remember me" when you log in.
We will use cookies to save your favourite products.
We use session cookies for example when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag.
We use both first- and third-party cookies to collect statistics and user data in aggregate and individual form in analysis tools to optimize our site and to present you with relevant marketing material.

Some third-party cookies are set by services that appear on our pages and are not in our control. They are set by social media providers such as Twitter, Facebook, YouTube and relate to the ability of users to share content on this site, as indicated by their respective icon.

We also use third-party cookies which performs cross-site tracking in order for us to give you marketing in other sites/channels.

What types of personal data do we process?

We will only connect your cookie ID to your personal data submitted and gathered in relation to your account, including your Play Unbranded Limited membership, if you are logged in to your account.

Who has access to your personal data?

Data that is forwarded to third parties is only used to provide you with the services mentioned above, analysis tool in order to collect statistics to optimize our site and present you with relevant material.

What is the legal ground to process your personal data?

We will only connect your cookies to your personal data if you are logged in to your Play Unbranded Limited account.

If you are logged in to your account, the legal ground based on our legitimate interest is fulfillment of the Play Unbranded Limited membership terms and conditions.

How long do we save your data?

Play Unbranded Limited does not save your personal data. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our website features.

T H

2023-08-10

Excellent kits that are serving us well. The level of customer service was also exceptional would highly recommend. ⚽

Abeil Hedgu

2023-07-29

Thank you for your good service and design and for your honest customer service.

Aaraney Adams

2023-06-05

Very helpful the lady I spoke to regarding my order thanks an will b ordering from here next season

Adam Kennedy

2023-04-25

Purchased kit for an u10s girls team. Very good service from the sales team. Very helpful through the design process and personalisation of kit. Accurate sizing and excellent quality kit. Would highly recommend.

John Collins

2023-02-05

Absolutely brilliant from start of order, not very technical at all myself I'm stuck in the dark age, so the rep actually designed our kit sent mock up which was brilliant and agreed that was the kit we wanted, have stayed in touch lettin me know when it's been in for production and dispatched, delivery took a day once everything was sorted , I can't recommend unbranded enough from my experience thanks very much kit quality was superb print really clear, delighted with everythin about the kit from start to finish, thank you for all. Your hard work

Rishi Mehrotra

2022-11-24

Great quality at affordable prices.

Graeme Broadfield

2022-08-29

Was very impressed by service. The top and shorts were superb. I liked how sponsors were printed onto shirt and thatvway can't come off in wash. The socks however were far too tight on grown men and got lit of complaints from players

Aaron Knight

2022-08-24

I would have given a reasonably higher score but the company have chosen to completely ignore me since I found several issues with the kits and asked for them to resolve it. Initially, the kits I ordered were posted to the wrong customer and then when they did finally arrive, 2 of them had been miss printed. These issues were resolved almost hassle free, and although frustrating I appreciated the quick responses to resolve them. After using the kits for the first time, we noticed another misprint on the shorts and that 2/11 kits had been provided using a different base top. I have emailed on 4 occasions (with photos) showing these issues and asking if I someone could contact me to resolve this. I have received no response and been completely ignored. To check they were still receiving emails, I emailed the company from my partners email with a ‘new enquiry’, which as expected received a prompt response from the advisor who I had been dealing with since my initial order. I am very disappointed in Play Unbranded for completely ignoring me as all of my emails have been reasonable and have asked for nothing more than the issues to be resolved and some form of refund due to the fact I have had 4 mistakes with what was a pretty straightforward order. It’s a shame that they have chosen to ignore me as up until the 2 recent issues, I would have still recommended the company. I’d still appreciate a response from someone to acknowledge my emails and provide a resolution but I assume that this will not happen now, meaning I will be taking this further. ***UPDATE*** My issue was finally resolved after being contacted by the company directed. I was sent another set of incorrect kits, the director personally resolved my kit issue and I now have the replacements I requested months ago.

James Smith

2022-08-12

ordered a kit from play unbranded and it looks amazing! the kit looks professional and sleek. the service was fantastic from the team. My only criticism is that there was no contact number to speak to someone directly